Dukungan Pimpinan, Budaya Organisasi, dan Kesejahteraan Pegawai serta Pengaruhnya Terhadap Kepuasan Pegawai
Keywords:
Supervisory, Support, Organizational, Culture, Well-BeingAbstract
This research analyzes the influence of leadership support, organizational culture, and employee welfare on job satisfaction among employees at the Rancaekek District, Bandung Regency, which faces a disparity between the large population served and the limited number of available staff. Utilizing a quantitative approach with path analysis, the study involved 43 employees as respondents through the distribution of questionnaires to measure perceptions of the variables under investigation. The results indicate that leadership support, organizational culture, and employee welfare have a positive and significant impact on employee job satisfaction, which is generally at a satisfactory level within the Rancaekek District.
References
Sumber Buku
Ardan, M., & Jaelani, A. (2021). Manajemen Sumber Daya Manusia: Kepuasan Pegawai Dapat Mempengaruhi Kualitas Kinerja Perusahaan. Purworejo: CV. Pena Persada. ISBN: 978-623-98737-0-1.
Armstrong, M. (2020). Armstrong’s Handbook of Human Resource Management Practice (15th Ed). London: Kogan Page. ISBN: 978-0749498223.
Badan Pusat Statistik Kabupaten Bandung. (2024). Publikasi Kecamatan Rancaekek Dalam Angka 2024.
Bhattacherjee, A. (2022). Social Science Research: Principles, Methods, and Practices (3rd ed.). Florida: University of South Florida.
Certo, S. (2024). Supervision: Concepts and Skill-Building. New York City: McGraw-Hill Education.
Clark K. B., Clark, J. R., & Clark, E. E. (2024). Leading Through: Activating the Soul, Heart, and Mind of Leadership. Boston, MA: Harvard Business Review Press.
Cooper, C., & Misra, M. (2025). Healthy High Performance: Unlocking Business Success through Employee Wellbeing. Inggris: Routledge.
Denzin & Lincoln. (2018). The SAGE Handbook of Qualitative Research (5th ed). Thousand Oaks, CA: SAGE Publications.
Dessler, G. (2020). Human Resource Management (15th Ed). London: Pearson Education. ISBN: 978-0134237558.
Greenberg, J., & Baron, R.A. (2020). Behavior in Organizations (11th ed.). London: Pearson.
Hardani, Andriani, H., Auliya, N.H., Fardani, R.A., Ustiawaty, J., E.F., Sukmana, D.J., & Istiqomah, R.R. (2020). Buku Metode Penelitian Kualitatif & Kuantitatif. Jakarta: CV Pustaka Ilmu.
Hasibuan, A., Sari, A. P., Simarmata, N. I. P., Harizahayu, H., Estiani, E., Muadzah, M. & Munthe, R. N. (2021). Perencanaan dan Pengembangan SDM. Jakarta: Yayasan Kita Menulis. ISBN: 978-623-342-339-7.
Hidayati, Roziana A. (2020). Perencanaan dan Pengembangan Sumber Daya Manusia. Yogyakarta: Deepublish.
Huitt, William G. (2020). Supportive Supervision. Thousand Oaks, California: Corwin Press. ISBN: 978-1483360409.
Ivancevich, John M., Konopaske, R. & Matteson, Michael T. 2021. Organizational Behavior: A Critical Thinking Approach (13th ed.). New York City: McGraw-Hill Education. ISBN: 978-1260260533.
Ivancrvich, J.M. (2010). Human Resource Management (11th ed). New York: McGraw-Hill Education.
Jamillah, K., Setyanti, S.W.L.H. & Mufidah, A. (2023). Keseimbangan kehidupan kerja, Self Efficacy, Employee Engagement, dan Kinerja Pegawai. Bandung: Media Sains Indonesia. ISBN: 978-62-31951-86-1.
Kanya, N., & Johan, A. (2025). Inclusive leadership and ethnic diversity: Enhancing team performance and reducing work delays. SA Journal of Human Resource Management, 23, 3006.
Luthans, F. (2021). Organizational Behavior: An Evidence-Based Approach. McGraw-Hill Education: New York.
Nasution, A., & Sari, M., (2023). Metodologi Penelitian Kuantitatif, Bandung: Alfabeta
Pemerintah Republik Indonesia. (2018). Peraturan Pemerintah Nomor 17 Tahun 2018 tentang Manajemen Pegawai Negeri Sipil, Pasal 6. Jakarta: Kementerian Sekretariat Negara Republik Indonesia.
Riduwan. (2021). Metode dan Teknik Menyusun Tesis. Alfabeta: Bandung.
Rizkiando, T., Kanya, N., Yunaningsih, A., & Septiawan, F. E. (2025). Training, Rewards, and Motivation and Their Influence on Police Performance at the Jabar Regional Police Traffic Directorate. International Journal of Economics and Management Research, 4(2), 526-543.
Sahir, S.H. (2022). Metode Penelitian. Medan: KBM Indonesia.
Sarwono, J. (2022). Metode Penelitian Kuantitatif dan Statistik dengan SPSS. Jakarta: PT Elex Media Komputindo.
Schein, E. H., & Schein, P.A. (2021). Organizational Culture and Leadership (6th ed.). Amerika Serikat: John Wiley & Sons, Inc.
Sugiarti. (2023). Manajemen Sumber Daya Manusia Mengelola Potensi untuk Keunggulan Kompetitif (Wahyudi, Ed.). PT Dewangga Energi Internasional.
Sugiyono. (2021). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta
Sujarweni, V. W. (2022). Metode Penelitian: Lengkap, Praktis, dan Mudah Dipahami. Yogyakarta: Pustaka Baru Press.
Sumber Jurnal
Ahmad, A., & Chowdhury, D. (2024). Transforming Organizational Culture in the Post-Pandemic Era: Challenges, Strategies, and Outcomes. Review of Applied Socio-Economic Research. 28(2):6-19. http://www.reaser.eu/
Ahmed, A.F.M. (2023). Linking Organizational Culture to Employee Creativity: Mediating Role of Psychological Well-Being. Archives of Business Research, 11(6), 20–42. https://doi.org/10.14738/abr.116.14855
Angelie, R., & Ana, P-M. (2025). Job Satisfaction, Perceived Performance and Work Regime – What is the Relationship Between These Variables. Administrative Sciences, 15(5): 175. 10.3390/admsci15050175
Aploegi, S.A., Nuraeni, & Hasanah. (2025). Pengaruh Budaya Organisasi dan Gaya Kepemimpinan Terhadap Kinerja Karyawan Melalui Kepuasan Kerja (Studi Kasus Pada PT. Artajasa Pembayaran Elektronis). Jakarta: Journal of Multidisciplinary Research & Development.
https://jurnal.ranahresearch.com/index.php/R2J
Ariani, D. (2024). Exploring Relationship of Job Satisfaction, Organizatonal Culture, and Employee Performance in Small Medium Enterprise. International Journal of Business Review 8(2). https://doi.org/10.26668/businessreview/2023.v8i2.876
Badan Pusat Statistik Indonesia. (2025). Publikasi Proyeksi Indonesia 2005-2025. https://www.bps.go.id/id/publication/2008/09/04/905de36c09eb2347e61639ca/proyeksi-penduduk-indonesia-2005-2025
Bai, A., & Vahedian, M. (2023). Beyond the Screen: Safeguarding Mental Health in the Digital Workplace Through Organizational Commitment and Ethical Environment. Itacha-New York: Cornell University Economics. https://arxiv.org/abs/2311.02422
Baxi, B.O., & Atre, D. (2024). Job Satisfaction: Understanding the Meaning, Importance, and Dimensions. Journal of Management and Entrepreneurship Research 18(2):34-40. https://www.researchgate.net/publication/380364720
Belur, O.B & Atre, D. (2024). Understanding the Meaning, Importance, and Dimensions. https://www.researchgate.net/publication/380364720_Job_Satisfaction_Understanding_the_Meaning_Importance_and_Dimensions
Bhatia, M., & Williams, A. (2023). Identifying Job Satisfaction Parameters among the Employees in Higher Educational Institutions: A Mathematical Model. arXiv. https://arxiv.org/pdf/2309.07553
Cabrera, A.M.G., Ortega, S.M.S., Pérez, F.J.G., & Martel, M.J.M. (2023). The influence of supervisor supportive behaviors on subordinate job satisfaction: the moderating effect of gender similarity. Las Palmas: Organizational Psychology. 14.
https://www.frontiersin.org/journals/psychology/articles/10.3389/fpsyg.2023.1233212/
Chang, R. (2024). The impact of employees’ health and well-being on job performance. Journal of Education, Humanities and Social Sciences, 29, 372. https://www.researchgate.net/publication/380092454
Cui, L. & Mo, J. (2025). How Does Supportive Leadership Impact the Safety Behaviors of the New Generation of Construction Workers?. Amerika Serikat: International Journal of Environmental Research and Public Health, 15(2):110). https://pmc.ncbi.nlm.nih.gov/articles/PMC11852037
Dayanti, P.R., Eliyana, A., Emur, A.P., & Pratama, A.S. (2022). Supportive Leadership: A Literature Review. International Journal of Science and Management Studies (IJSMS), 5(2): 74-80. https://www.researchgate.net/publication/359439186_Supportive_Leadership_A_Literature_Review
de Neve, J.E., & Layard, R. (2023). Wellbeing: Science and Policy. Inggris: Cambridge University Press.
https://www.cambridge.org/core/books/wellbeing/list-of-annexes/C633B059920308D5DEC4ED6DE06C21D1
de Sanchez, C.S.H., Gerpott, F.H., & Willenbrock, N.L. (2021). A Review and Future Agenda for Behavioral Research on Leader–Follower Interactions at Different Temporal Scopes. Journal of Organizational Behavior. 43(2):342-368. https://onlinelibrary.wiley.com/doi/full/10.1002/job.2583
Dinawati & Padmantyo, S. (2023). Does Organizational Culture, Leadership Style and Job Satisfaction Affect Employee Performance. Atlantis Press. https://www.atlantis-press.com/proceedings/icoebs-22-2/125992223
Dion, L.M. (2023). Workers and Welfare: Comparative Institutional Change in Twentieth-Century Mexico. Pittsburgh-Amerika Serikat: University of Pittsburgh Press. upittpress.org
Doudu, F., & Braun, S. (2024). Defining, Evaluating, and Developing a Positive Workplace Culture. Stroke, 55(4). https://www.ahajournals.org/doi/10.1161/STROKEAHA.123.040875
Faturrahman, S., & Yuniawan, A. (2024). The Influence of Organizational Culture, and Work Motivation on Employee Performance with Job Satisfaction as an Intervening Variable, Jurnal Bisnis Strategi, vol. 32, no. 2, 31-44. https://doi.org/10.14710/jbs.32.2.31-44
Garrido, J.A.M., Ferrer, J.M.B., & Bogren, M. (2023). Organizational support for work-family life balance as an antecedent to the well-being of tourism employees in Spain. Itacha-Cornell University Economics. https://arxiv.org/abs/2311.14009
Gauri, R., & Srivastava, A.K. (2024). Organizational Culture & Employee Well Being (With Special Reference to Automotive Sector). RRM Journal 4(1): 55-65. https://rrijm.com/index.php/RRIJM/article/view/65
Hafifa, H., Afuan, M., & Silvia, E.D. (2025). Pengaruh Kesejahteraan Karyawan dan Hubungan Interpersonal terhadap Produktivitas Kerja dengan Kepuasan Kerja sebagai Variabel Intervening di PTP Inti 4 Kinali Pasaman Barat. Jurnal Riset Ilmu Manajemen dan Kewirausahaan. 3(1).236-246. https://journal.arimbi.or.id/index.php/Maeswara/article/view/1640
Hejase, H.J., Dirani, A.E., Haidar, Z., & Alawieh, L. (2024). The Impact of Employee Well-Being on Organizational Effectiveness: Context of Lebanon. International Journal of Human Resource Studies, 14(2): 15-54. https://doi.org/10.5296/ijhrs.v14i2.22142
Hogreve, J., Iseke, A., Derfuß, K., & Eller, T. (2017). The Service–Profit Chain: A Meta-Analytic Test of a Comprehensive Theoretical Framework. Journal Marketing, 81(3):41-61. https://doi.org/10.1509/jm.15.0395
Jain. R., Jayakumar, M., Christy, V., Singh, G., & Inamdar, A.M. (2023). The Effect of Organizational Culture on Employee Engagement and Job Satisfaction: A Hr Perspective. Journal of SFS. 10(1). https://sifisheriessciences.com/journal/index.php/journal/article/view/2127
Kaufman, B.E., Berry, M., Wilkinson, A., & Gomez R. (2020). The Future of Employee Engagement: The Challenge of Separating Old Wine from New Bottles. Amerika Serikat: The Future of Work and Employment, 14: 223-244. 10.4337/9781786438256.00022
Lase, D., Lumbanraja, P., Giawa, Y., & Gulo, Y. (2025). Teori Budaya Organisasi: Konsep, Model, dan Implikasi untuk Manajemen Organisasi. Tuhenori Jurnal Ilmiah Multidisiplin 3(1):21-45. https://doi.org/10.62138/tuhenori.v3i1.128
Lim, M., & Sari, M.N.B.M. (2024). Relationship between Job Satisfaction, Leadership Styles, and Their Impact on Organizational Performance. Human Resources Management Journal.
https://doi.org/10.13140/RG.2.2.14541.24807
Lirios, C. G. (2024). Work culture in the literature from 2020 to 2024. IPHO-Journal of Advance Research in Applied Science, 2(3), 67–80. https://iphopen.org/index.php/As/article/view/94
Liu, Y., Yangchun, F., Hu, L., Chen, N., Li, X., & Cai, Y. (2024). Inclusive leadership and employee workplace well-being: the role of vigor and supervisor developmental feedback. BMC Psychology. https://doi.org/10.1186/s40359-024-02029-5
Marozva, R.R., & Pelser, A.M. (2025). Social Employee Well-Being Challenges of Academics in the Hybrid Work Environment. Swiss: Frontiers in Psychology, 16. https://doi.org/10.3389/fpsyg.2025.1524804
Performance. Journal of Education, Humanities and Social Sciences. 29:872-278. https://doi.org/10.54097/9ft7db35
Pratama, A.Y. (2022). Pengaruh Kepemimpinan Terhadap Kepuasan Kerja Pegawai di Pusat Penelitian Kelapa Sawit Unit Marlihat Sumatera Utara. Jurnal Agrifitia, 2(1).
Saputra, N. (2021). Good Governance dalam Pelayanan Publik: Sebuah Usulan Model Pengembangan Berbasis Perilaku. Jurnal MSDA, 9(1):11-26. https://www.researchgate.net/publication/352838805_Good_Governance_dalam_Pelayan_Publik_Sebuah_Usulan_Model_Pengembangan_Berbasis_Perilaku
Sekretariat Kabinet Republik Indonesia. Ihwal Urusan Pemerintahan Umum. https://setkab.go.id/ihwal-urusan-pemerintahan-umum
Trinkenreich, B., Stol, K.J., Steinmacher, I., Gerosa, M., Sarma, A., Lara, M., Feathers, M., Ross, N., & Bishop, K. (2023). A Model for Understanding and Reducing Developer Burnout. Itacha-New York: Cornell University Economics. https://arxiv.org/abs/2301.09103.
Wardhatul, J.A. (2025). Pengaruh Budaya Organisasi Kompetensi dan Pengembangan Karir Terhadap Kepuasan Kerja Pegawai pada Sekretariat Daerah Pusat Pemerintahan Kota Tangerang. Jurnal Ekonomika dan Bisnis (JEBS), 5(2):488-497. https://doi.org/10.47233/jebs.v5i2.2536
Wiyono, D., Dewi, D.A., Ambiapuri, E., Parwitasari, N.A., & Hambali, D.S. (2025). Strategic ESG-Driven Human Resource Practices: Transforming Employee Management for Sustainable Organizational Growth.Itacha-New York: Cornell University Economics. https://arxiv.org/abs/2505.08201
Wiyono, D., Tanjung, R., Setiadi, H., Marini, S., & Sugiarto, Y. (2024). Organizational transformation: The impact of servant leadership on work ethic culture with burnout as a mediating factor in the hospitality industry. Itacha-New York: Cornell University Economics. https://arxiv.org/abs/2407.01533
World Economic Forum dan McKinsey Health Institute. (2025). Thriving Workplaces: How Employers can Improve Productivity and Change Lives. Insight Report. https://www.mckinsey.com/mhi/our-insights/thriving-workplaces-how-employers-can-improve-productivity-and-change-lives#/
Yang, Y., Obrenovic, B., Kamotho, D.W., Godinic, D., & Ostic, D. 2024. Enhancing Job Performance: The Critical Roles of Well-Being, Satisfaction, and Trust in Supervisor. Behav Sci, 14(8):688. https://www.mdpi.com/2076-328X/14/8/688.
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Mia Yustika, Dedi Mulyasana, Euis Eka Pramiarsih (Author)

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

